FAQ

General

Why engage LAVISH Dine Catering?

As a pioneer in luxury premium catering, LAVISH offers exceptional dining experiences, combining culinary excellence with impeccable service. We specialize in bespoke concepts for events of all sizes—from large-scale Meetings, Incentives, Conventions, and Exhibitions (MICE) to sophisticated galas. Constantly innovating and redefining catering, we craft unforgettable experiences for every occasion.

What are your operating hours?

We operate 365 days a year. Our telephone line at +65 6392 2688 is available from Monday to Friday, 9 am – 6 pm (excluding public holidays).

Is the menu customizable?

Absolutely. We understand the importance of catering to diverse dietary needs. Our menu offers various options, including vegetarian, vegan, gluten-free, and more. Contact us at sales@lavish.com.sg to discuss how we can tailor the menu for your event.

How long does the food last?

In line with Singapore Food Agency’s guidelines:

  • Warmer setup: Best consumed within 3 hours from preparation.

  • Drop-off catering (in microwavable containers): Best consumed within 1 hour upon delivery.
    All delivered meals come with a timestamp indicating the optimal consumption time.

Is cutlery provided?

Yes, we provide cutlery. Additional charges may apply for extra sets.

Event Services

What kinds of event services do you offer?

We offer comprehensive services, from thematic MICE and corporate events to weddings and private functions. Share your event requirements, and our expert team will advise and craft a seamless experience for your guests. Learn more here.

Can I get decorations for my event?

Yes! We believe a memorable dining experience engages all senses. Share your theme or ideas, and we’ll design a setup that perfectly complements your event. Contact us at sales@lavish.com.sg to explore possibilities.

Can I request for service staff and chefs?

Yes, we can provide professional service staff and chefs. Additional charges apply.

Please contact us or email us at sales@lavish.com.sg for details.

How can I provide feedback?

We value your feedback. Please email us at sales@lavish.com.sg to share your thoughts and suggestions.

Orders & Cancellations

Where do you deliver and what are the charges?

We offer islandwide delivery across Singapore. Delivery charges apply and may vary based on location and order size.

How can I place an order?

You can:

  • Explore and order from our menus here

  • Email us at sales@lavish.com.sg

  • Call us at +65 6392 2688

When is the latest I can place an order?

We recommend placing your order at least 5 working days in advance, subject to availability.

  • For bespoke events, please book at least 3 months in advance.

  • For all other events, consider placing orders at least 1 month in advance for a smooth planning process.

What is the minimum order capacity?

We cater for:

  • Intimate gatherings: Minimum of 30 pax

  • Large-scale galas: Up to 1000 pax

How can I make payment?

We accept:

  1. PayNow

  2. FAST

  3. Debit/Credit Cards (3% administrative fee applies)

  4. Cheque (addressed to LAVISH Dine Catering Pte Ltd)
    Note: All payments must be made in advance. View our payment options.

Can I amend or postpone my event?

Yes, please contact us at least 5 working days prior to your event date. We will do our best to assist. Please note that charges may apply for amendments or postponements.

Can I cancel my order after payment has been made?

  • For events below S$5,000++: Minimum 2 weeks’ notice is required.

  • For events S$5,000++ and above: Minimum 1 month’s notice is required.
    Cancellation charges will apply if these notice periods are not met.

What other charges should I be aware of?

  • All prices are subject to prevailing Goods and Services Tax (GST) and a 10% Service Charge.

  • Additional charges may apply depending on the specific services engaged (e.g., staff, chefs, decorations, cutlery).